Recent Posts

Why SERVPRO?

11/7/2018 (Permalink)

Why SERVPRO Why SERVPRO? SERVPRO professionals are uniquely qualified to help.

SERVPRO of Friendswood/Pearland understands your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO Franchise Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO Franchise Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • Online Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Effective Training Ensures Better Service

11/7/2018 (Permalink)

Why SERVPRO Effective Training Ensures Better Service We are trained to IICRC standards in Fire and Water Cleanup and Restoration.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. We are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files while having complete control of every loss you are assigned. The 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO Professionals’ documented, measured performance increases value to you and your shareholders, managers, and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Why SERVPRO is the Right Choice to Make

11/7/2018 (Permalink)

Why SERVPRO Why SERVPRO is the Right Choice to Make Call SERVPRO of Friendswood/Pearland today! 281-412-6211

All of our employees that enter your home are trained to safely clean and restore your home or business after it's faced a loss.

Below are the steps that we take for Cleaning and Restoring Your Home or Business in regards to a water loss:

- Identify the Source/ Type of Water

- Measure Temperature and Humidity for Drying Analysis

- Survey the Extent of Damage and Inspect the Premises for Hidden Moisture

- Perform Emergency Water Extraction

- Move and Block furniture and Contents

- Inspect Carpet Pad/Carpet and Provide Service

- Apply Necessary Treatments (Disinfectants/Deodorization)

- Utilize Advanced Drying and Monitoring Equipment

- Dispose of unsalvageable items

All of our technicians are IICRC certified and have extensive knowledge about our services and equipment. Call SERVPRO of Friendswood/Pearland today!  281-412-6211

Have our SERVPRO of Friendswood/Pearland professionals perform HEALTH AND ENERGY EFFICIENCY Services with our HVAC & AIR DUCT CLEANING Team.

10/31/2018 (Permalink)

Why SERVPRO Have our SERVPRO of Friendswood/Pearland professionals perform HEALTH AND ENERGY EFFICIENCY Services with our HVAC & AIR DUCT CLEANING Team. HVAC and Air Duct System will start to slowly collect dirt and debris, the cumulative effect of this over time can lead to considerable energy loss.

Your HVAC and Air Duct System will start to slowly collect dirt and debris, the cumulative effect of this over time can lead to considerable energy loss.

Health and energy efficiency is a major concern for many Houston property owners and managers. It is becoming increasingly important to clean and maintain your HVAC and Air Duct systems to avoid any negative impact it could have on the health and efficiency of your local Houston occupants.
 
As much as half of the energy used in your home or business goes to heating and cooling. Making smart decisions about your heating, ventilating, and air conditioning (HVAC) system can have a big effect on your utility bills — and your comfort.

BENEFITS OF OUR HEALTH & ENERGY EFFICIENCY SERVICES

  • Restore peak energy efficiency & lower energy costs
  • Eliminate allergens and odors
  • Reduce the potential for mold growth


Through normal HVAC use dirt and debris will start to slowly collect on the surfaces of your HVAC components, these contaminants if not properly maintained can cause a degradation of the efficiency of the entire system. The cumulative effect of this over time can lead to considerable energy loss and can be a contributor to higher energy bills for your Houston home or business. In addition, allergy and asthma sufferers, young children, and other occupants with breathing difficulties are more susceptible to poor indoor air quality. We have been cleaning and servicing local Houston HVAC and Air Ducts for years keeping homes and business's air quality comfortable and efficient.

COMMON PROBLEM AREAS

These are common problem areas that contribute to restricted airflow, increased energy consumption, and reduced equipment longevity:

  • Duct and System Leakage
  • Closed, Clogged or Stuck Dampers
  • Filtration Issues
  • Excess or Damaged Ductwork
  • Failed Duct Liner
  • Clogged/Nonfunctioning Exhaust Systems


SERVPRO of Friendswood/Pearland professionals can perform an inspection to access your system and determine the depth of your problem and if your system could benefit from our cleaning and maintenance services. If moisture is present, the potential for mold growth is increased, sending spores into your working or living spaces, creating a much larger problem. 
 

HVAC AND AIR DUCT CLEANING

Generally, refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers, heating and cooling coils, condensate drain pans, fan motor and fan housing, and the air handling unit housing.
 
PARTS OF AN HVAC UNIT THAT CAN BENEFIT FROM ROUTINE MAINTENANCE:

  • EVAPORATOR COIL: particle buildup can have an insulating effect on the surface of the coil, leading to longer cooling times and greater energy consumption.
  • HEATING COIL: dust and dirt will accumulate and clog air passages this restricts air flow and the furnace must run longer to reach desired temperatures. If a coil is severely impacted by debris, it can cause the unit to malfunction.
  • DAMPERS AND TURNING VANES: these elements ensure proper airflow throughout your system, particles or larger debris like insulation can obstruct or diminish airflow, leading to an overall degradation of the entire system.
  • AIR REGISTERS: dust and debris can accumulate on the blades and seriously reduce air flow, negatively impacting overall energy performance and comfort levels in the space.
  • FRESH AIR INTAKE SCREEN: these openings are integral to the quality of air inside your building, they quickly become clogged from environmental debris and buildup inhibits proper fresh air from entering the system.
  • FAN AND BLOWERS: particle buildup can reduce the capacity of the blades to move adequate air causing the blower motor to run longer while pushing less air per rotation. 

When HVAC systems are cleaned of dirt and debris, it doesn’t have to work as hard to maintain the desired temperatures, air can flow more freely. As a result, less energy is used, leading to improved cost-effectiveness, longer operating life, as well as health benefits and energy savings.

Our team of professionals can inspect your HVAC or air duct system and access your specific situation and work with you to provide a solution to keep your business air quality healthy and energy efficient. The exact solution for your property will depend on a few factors, including the size of your overall duct and vent system, how accessible your HVAC system is to our technicians, and the level of maintenance required.

Give SERVPRO of Friendswood/Pearland a call for a Free Assessment, we are Always Here to Help!  (281) 412-6211.

SMOKE ALARMS SAVE LIVES: HERE’S WHAT YOU SHOULD KNOW

10/19/2018 (Permalink)

Fire Damage SMOKE ALARMS SAVE LIVES: HERE’S WHAT YOU SHOULD KNOW Smoke alarms are a key part of a home fire escape plan.

There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use both types of alarms in the home.

Install smoke alarms inside and outside each bedroom and sleeping area and make sure everyone in the home knows what to do if the alarm sounds.

Install alarms on every level of the home. Large homes may need extra smoke alarms.

It is best to use interconnected smoke alarms when one smoke alarm sounds they all sound.

A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet from the stove.

People who are hard-of-hearing or deaf can use special alarms equipped with strobe lights and bed shakers.

Replace all smoke alarms every 10 years, and test the batteries once a month.

SERVPRO of Friendswood/Pearland knows the ins and outs of fire safety, but sometimes even the most safety-conscience can face tragedy. If you've had a fire damage in your home, large or small, call Kimberly at 281-520-8197 for 24-hour service.

How To Prevent Mold After Flooding

10/18/2018 (Permalink)

Mold Remediation How To Prevent Mold After Flooding Mold experts say part of the problem is what many did right after the flood - or more importantly - what they didn't do.

As if dealing with a flooded home wasn’t enough, you then have to worry about the very real possibility of the unwelcome intruder that is mold (when it rains it pours and all that – quite literally in this case!). And with floods holding the accolade of leading natural disasters in America today – unavoidable, even, in many regions of the country – it’s something that may be closer than you think. So, what should you do if the unthinkable happens and you have to deal with a flooded property? Check this article from the CDC.

Pretend a Storm is Coming Now

10/18/2018 (Permalink)

Storm Damage Pretend a Storm is Coming Now Preparation is the best protection against the dangers of a hurricane.

Don’t wait until you hear a hurricane, tornado or thunderstorm of the century is coming. There are plenty of storm preparation checklists and common-sense advice out there for storm preparation. Take care of the things you can now, so you don’t have to be scrambling at the last minute.

Be Financially Prepared

10/18/2018 (Permalink)

Storm Damage Be Financially Prepared How Do I Buy Flood Insurance?

Please make sure you have adequate insurance coverage, especially if you live in a storm-prone geographic area. You might also consider creating an emergency fund, which is always a good practice generally, but it’s especially important to have extra resources on hand in the event of a natural disaster.

Electrical Fires

10/18/2018 (Permalink)

Fire Damage Electrical Fires Some electrical fires happen because of problems in house wiring or appliance failure.

When an electrical fire happens most people are taken by surprise. It usually happens from a simple act done a hundred times before such as turning on a light switch or plugging in your phone, but this time it causes sparks to fly. There are few tells to look for indicating a fire is imminent. Yet with today's safety standards in modern-day products, electrical fires happen so rarely even when we push the wiring to its limit that we are lured into a false sense of security.

Remember To Look For:

Frayed Wiring- There is always that one cell phone charger that seems to pull at the ends and become frayed. The wiring may be exposed but you continue to use it anyway because it still works. Please don't. The exposed wiring could spark at any time and cause a fire that would be much more expensive to pay for over buying a new charger.

Old Wiring- In between the walls of every home runs a maze of circuitry and copper wiring. All homes are built to code with plenty of electrical charges to sustain modern appliances. As time goes on and we invent bigger, better, and more energy consuming products it becomes harder for the old wiring to keep up.

Overpopulated Extension Cords- During the holiday season, this becomes the most common fire hazard. It is also the most common cause of fires during the month of December. 

High Wattage Bulbs- Every lamp comes with a little warning label informing the owner of the highest wattage it can safely use. Do not stick any bulb in a light fixture because it fits. 

Space Heaters- The most common cause of a household fire occurring because of these is due to the nature of how easy it is to light fabrics on fire. Keep space heaters away from curtains and organic products.

Emergency Ready Program-ERP

10/18/2018 (Permalink)

Commercial Emergency Ready Program-ERP The best part? It's Free!

In the face of an Emergency do you know what to do at your business? SERVPRO of South Pasadena wants to make sure you are able to say "Yes!". Just schedule an appointment and we will walk through your business with you to develop an Emergency plan. Whether it's for a Fire, Flood, Tornado, busted water pipe, or an emergency, we can help you make a plan. Its all placed into a neat little folder for your convince to be accessed at any time. The best part? It's Free!

What's included:

  • Emergency Action Checklist
  • Advanced Warning and Emergency Contacts List
  • Main Utility Information
  • Primary Contact Information
  • Insurance Contact Information
  • A Property Overview
  • Building access Information
  • And tips to keep you and your employees safe.

Don't wait until the last minute to develop a plan. Get prepared now with SERVPRO's expert help.