Recent General Posts

Insurance Services

10/8/2021 (Permalink)

We can help Highly trained specialists are ready to respond quickly to your water damage emergency.

As a leader in fire and water cleanup and restoration, SERVPRO offers your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards.

The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

Why SERVPRO?

The SERVPRO Difference - Our SERVPRO Professionals are uniquely qualified to keep claims costs down while still providing the best services possible for your customers.

 

Large Loss Response

No Restoration Project Is Too Large Whether it’s a large commercial project or a major storm event, the SERVPRO Disaster Recovery Team can provide help quickly.

 

Training

From initial training at SERVPRO's Corporate Training Facility to IICRC certifications, SERVPRO Franchise Professionals are highly trained in property damage restoration.

Is your phone making you sick? How to disinfect your cellphone from germs.

7/1/2021 (Permalink)

Cell phone Be mindful of how and when you use your device and take the proper steps to disinfect germs from your phone at least a couple times a week.

For many of us, cell phones are like extensions of our own hands. From texting to talking, and surfing to shopping, our devices allow us to do almost anything from pretty much anywhere. And since that has become the norm, our phones have become really dirty. The good news is that it’s simple to disinfect germs from your device. So, the next time you check your email at the dinner table or pass it to your kids to keep them entertained for a few minutes, think about the last time you cleaned your phone. It could make a big difference.

How to safely disinfect your phone from germs (SERVPRO.com)

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. COVID-19 has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned Program

Call Kimberly at 281-520-8197 or email Kimberly@SERVPROpearland.com to see how we can help clean your home or business.

Our Highly Trained Restoration Specialists can restore your Home

4/19/2021 (Permalink)

IICRC certified We are an IICRC Certified Firm

SERVPRO of Friendswood/Pearland is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Friendswood/Pearland

SERVPRO of Friendswood/Pearland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Friendswood/Pearland Certifications

  • IICRC Certified Firm
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • LCT - Leather Cleaning Technician
  • RCT - Rug Cleaning Technician
  • OCT - Odor Control Technician
  • CCT - Carpet Cleaning Technician
  • CMT - Commercial Carpet Maintenance Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • AMRT - Applied Microbial Remediation Technician
  • SRT - Fire & Smoke Damage Restoration Technician

4 Steps For Successful Hurricane Preparedness

7/27/2020 (Permalink)

hurricane damage with logo Prepare your home and family now.

 Hurricane Season started June 1st, are you prepared?

Follow these 4 Steps for successful Hurricane Preparedness.

  • Start putting together a disaster supply kit now. Get a medium-sized plastic container to keep everything dry and together. Include a flashlight (or few), extra batteries, cash, first aid supplies, water, portable chargers (fully charged), extra pair of contacts (if needed) and copies of your critical information if you need to evacuate. You might also want to throw a roll or two of toilet paper in your disaster supply kit (trust me on this one). An extra gas can (full, of course) won’t hurt either. 
  • Create an evacuation plan. 
  • Stock up on supplies. Make sure your portable generator is working, and you have plenty of gas on-hand.  Have a one-week supply of non-perishable food and water for each person. Don’t forget to get those prescriptions filled, also. If you have infants, stock up on diapers, wipes and formula.
  • Prepare your home. Have the proper plywood, steel or aluminum panels to board up the windows and doors.

Have Storm or Flood Damage?
Call Us Today (281) 412-6211

5 Tips For Making Your Carpet Last Longer

5/19/2020 (Permalink)

Make Your Carpet Last Longer This is tip # 4.

1. Vacuum regularly

2. Spot removal

3. Groom carpet to prevent matting

4. Move furniture to change traffic patterns

5. Use welcome mats to limit the soil tracked in

Need Carpet or Upholstery Cleaning?

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.
 

We Answer the Phone Ready to Help Call Today - 

Kimberly Robb, (281) 520-8197, spkimberly1@gmail.com

SERVPRO is Here to Help

4/27/2020 (Permalink)

Cleanup procedures We want to remind you that we are specialists in cleaning services.

We want to remind you that we are specialists in cleaning services. We are working in conjunction with the proper authorities to provide needed disinfecting services. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste.

At SERVPRO, we understand the many questions and concerns our customers are experiencing during this pandemic. We want you to know that we continue to monitor and adhere to all CDC and EPA guidelines with regards to our procedures and cleaning products that we use. We are committed to our customers and our community, and now than more than ever, we are here to help. 

I would love the opportunity to schedule a brief Zoom or call with you to discuss employee safety, business continuity, and our pricing.

Call Kimberly Robb at 281-520-8197 or email spkimberly1@gmail.com

https://www.SERVPROfriendswoodpearland.com/

Let SERVPRO Help You Resolve Your Insurance Claim

12/2/2019 (Permalink)

Insurance claim form and a pen laying on the table. Our team of professionals can help you get your claim submitted quickly and properly.

After the shock of dealing with a disaster is over, the next thing that people think about is "How am I going to pay for this?". That is a natural response and a great question given the high cost of repairing mold, flood, fire and/or trauma damage. The good news is that our team of professionals can help eliminate that concern!

One of the things that sets SERVPRO apart from other restoration companies is the how well we work with your insurance company. Our team of professionals understand the insurance industry and how the claims process works. We also know everything that needs to happen in order to get your claim submitted and your repairs covered.

So remember, if you have an issue with your home or office our team of trained professional are here to fix it 24/7 365 days a year! Not only is our staff trained to resolve your damage, we can help with your insurance claim too!

The Awesome App You Should Download Today

12/26/2018 (Permalink)

This App rocks!

Whether it’s managing multiple properties or taking care of everyone at home, we could all use a little help sometimes; that’s why we LOVE our new app that was designed to make life just a little bit easier. The best part about this app? It's available to download for FREE!

SERVPRO Ready Plan: Whether you’re an owner or a property manager (commercial or residential), the SERVPRO Ready Plan app allows for the creation of an Emergency READY Profile (ERP) for your home or business. The ERP helps you to prepare for the worst and compiles a list of all your emergency contacts for your home or business. You can also add your favorite local SERVPRO Franchise (SERVPRO of Friendswood/Pearland) so that you can call us with just the push of a button.

We Work with Your Insurance

12/26/2018 (Permalink)

Let us help you through the claims process.

We work with your insurance.
For a stress-free claims process, SERVPRO of Friendswood/Pearland can help manage the insurance paperwork and process. 

As a leader in fire and water cleanup and restoration, SERVPRO of Friendswood/Pearland professionals offers your insurance company an array of competitive advantages. Our goal is to restore both our customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg. When you have a water and fire damage repair company in mind, it is often best to call them before reaching out to your insurance provider. These professionals will fully document the damage, making it easier to file an accurate claim. They will also provide proactive care to keep your home safe, as well as prevent further damage. 

Give our friendly staff a call today 281-412-6211

Fiberglass Insulation

10/17/2018 (Permalink)

Warning: Extended contact may cause a severe reaction to the skin. Please exercise caution.

The scary room lurking just a few feet above your head is typically one of the least visited places in the home. It is remarked for its odd bizarre characteristic of being filled with pinkish white cotton candy textured substance. This place is known as none other than the Attic. While it may look like fun to play in the puffy pink clouds, or fiberglass as its known in the construction world, it's not to be messed with except by professionals.

What is Fiberglass?

Fiberglass is made of recycled plastic, glass, and sometimes sand. It keeps your home at a comfortable temperature by insulating you from the changes of the outside world. In other words, it stops the heat from escaping. This can save significantly on your energy bill by not requiring your air conditioning unit to work as hard. 

When to Replace your Insulation

While fiberglass is designed to last for decades at a time, over the years it can wear down. If your home is older and you notice a large spike in your electric bill during the summer it might be the insulation to blame. 

When fiberglass becomes wet it is also time for a replacement. Due to its absorbent nature fiberglass will soak up water. Caught early enough, fiberglass can be dried but if left to sit the best/easiest course of action is to replace it.

Making The Important Call

2/19/2018 (Permalink)

Choose SERVPRO Like it never even happened!

Dealing with the Insurance companies can be scary. These are people who do nothing but take your money after all. It is okay. During an emergency this is what they are here for. This is why you have been paying them for years. They are here to help you in your time of need. Calling them after an emergency is a must. Waiting or worse not calling at all, is something you can't afford to do. Before an emergency happens, it is a good idea to have all the information in a place that’s readily available.

Things you need to know:

  • Who is your Insurance Agent?
  • What company do they work for?
  • Keep record of your claim number if you put in a claim
  • Know your adjuster; you may even want to keep his phone number
  • What is your deductible?

Reminder: It is your job to mitigate the damage. Meaning try and prevent further loss. For example, if you have water spraying from a pipe turn off the water and the electricity to affected rooms.

SERVPRO of Friendswood/Pearland will come out and inform you if putting in a claim is beneficial to your case. For a free estimate call us at: 281-412-6211

The Awesome App You Should Download Today

12/14/2017 (Permalink)

We LOVE this app that was designed to make life just a little bit easier.

Whether it’s managing multiple properties or taking care of everyone at home, we could all use a little help sometimes; that’s why we LOVE our new app that was designed to make life just a little bit easier. The best part about this app? It's available to download for FREE!

SERVPRO Ready Plan: Whether you’re an owner or a property manager (commercial or residential), the SERVPRO Ready Plan app allows for the creation of an Emergency READY Profile (ERP) for your home or business. The ERP helps you to prepare for the worst and compiles a list of all your emergency contacts for your home or business. You can also add your favorite local SERVPRO Franchise (SERVPRO of Friendswood/Pearland) so that you can call us with just the push of a button. Call us at 281-412-6211.

We work with your insurance.

12/12/2017 (Permalink)

We'll help manage the insurance paperwork and process of your claim.

We work with your insurance.
For a stress free claims process, SERVPRO of Friendswood/Pearland can help manage the insurance paperwork and process. 

As a leader in fire and water cleanup and restoration, SERVPRO of Friendswood/Pearland professionals offer your insurance company an array of competitive advantages. Our goal is to restore both our customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg. When you have a water and fire damage repair company in mind, it is often best to call them before reaching out to your insurance provider. These professionals will fully document the damage, making it easier to file an accurate claim. They will also provide the proactive care to keep your home safe, as well as prevent further damage. 

Give our friendly staff a call today 281-412-6211