Recent Posts

Water Damage After Your Dishwasher Malfunctions

12/1/2020 (Permalink)

Dishwasher flooded Water damage in your home is a big job, and you need the help of professionals.

A water disaster from a malfunctioning dishwasher can create havoc in your kitchen. Not only do you have water all over your floor, but it can also run underneath and behind all your cabinetry. It is an issue that needs to be handled promptly to avoid additional damage.


Water damage in your home is a big job, and you need the help of professionals. At SERVPRO, we have all the training and knowledge to help you out and do so in a timely fashion. Our experts understand that the longer the water sits in your house, the more chance there is for bacteria and mold growth as well.

Drying walls and floors under or behind cabinetry can be challenging. The walls behind your cabinets take more time to dry because of multiple layers of drywall and the cabinet backing. The construction of the cabinets affects drying as well. If there is no back on the cabinet, SERVPRO staff may be able to drill holes in the wall to let air circulate into the cavity of the wall. Once it is dry, we cover or patch the holes. If there is a back, the drying times are longer. We can still drill holes if needed in the cabinet back and then repair with a comparable material when drying is complete.

If your walls have been exposed to moisture for an extended period, and there is a possibility of sheetrock loosening, we may drill holes in the top of the wall to allow for greater airflow in the wall cavity. If it is an exterior wall, the fiberglass insulation might also be saved using this technique.

The area under the cabinets, the toe kick, is usually made of a less expensive material than the cabinets. Base molding can be mounted to the front of the toe kick. By removing the base molding and drilling holes in the toe kick, we can provide airflow under the cabinets. SERVPRO techs treat the toe kick area with the right biocide and use a vent system to force dry air into the cavity. Once drying is complete, we replace the base or shoe molding.

SERVPRO of Friendswood/Pearland takes care to thoroughly dry your home after it has suffered water damage. You can call us anytime at (281) 412-6211 so we can assist you in getting your home back to its prior condition.

Be Ready in 2021

12/1/2020 (Permalink)

ERP info and logo Be ready for 2021.

The new year signifies a fresh start. With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but now, you can prepare for it. The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens.”

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes your local SERVPRO® of Friendswood/Pearland Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a System more than 1,700 Franchises strong.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device making help just a few clicks away. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don’t wait until disaster strikes. Call your local Rep. Kimberly Robb at (281) 520-8197 to establish your Emergency READY Profile®, and be “Ready for whatever happens” in 2021.

Prepare for the Unexpected with our ERP!

11/11/2020 (Permalink)

Digital file SERVPRO's Emergency READY Profile Plan (ERP) App has been developed to help you be ready for whatever happens.

It is critical to remember that preparation is the best defense for your home or business against disastrous storm damages. While it is not always practical to foresee damages, having specific preparations in place, in case of an emergency, can significantly reduce the time it takes for remediation to occur. After all, "Knowing what to do and what to expect in advance is the key to timely mitigation."  

No matter if you're a homeowner or a business owner, "SERVPRO's Emergency READY Profile Plan (ERP) App has been developed to help you be ready for whatever happens." The ERP allows you to "create individual emergency ready profiles for each of your properties, saving you time when minutes count." This app can "help you minimize how water or fire damage affect your home or business."

When you download the ERP app, it is essential to enter detailed information about your properties before any damages occur to them. Doing this allows you to "minimize business interruption" because it provides an "immediate plan of action."

Using the SERVPRO ERP app during an emergency is a simple process. Merely tap on the type of damage you want to report, and a request for remediation is immediately sent to us as a result. Without having to worry about the hassle of knowing your address, email, phone number, or insurance adjuster, we can head straight to your property, to save you valuable minutes of time. 

To further the effectiveness of ERP, you can schedule an appointment with Kimberly Robb, our SMM sales and marketing Manager to fully log your property into our files. We can visit your home or business to create a blueprint of the physical building, making remediation much quicker. From there, we can assess your property for strengths and weaknesses, allowing our techs to immediately go where they need to if an emergency occurs.


Call Us Today - (281) 412-6211

Kimberly Robb, Manager - (281) 520-8197

Questions We Ask Water Damage Customers

11/10/2020 (Permalink)

Leaky pipe Questons we ask our customers.

As a homeowner dealing with an unexpected water loss, you may feel pretty stressed out (understandably).  And calling our office for help only to be bombarded with numerous questions can add to the stress levels when all you want is for someone to get out to your home ASAP!  But be assured, the questions that we ask are essential to help our crews be properly equipped with the restoration equipment that your home needs.  This is the first of several blogs to come reviewing one of the questions you will be asked when you call in a water loss and the reason that it is asked.

Question #1 – What was the source?

If you are not aware of the source we will try to help you pinpoint it and we may have to recommend that you call a plumber or a foundation repair company.  If you do not fix the source first, you risk having to request our services a second time or potentially damaging our industrial grade equipment while it has been left in your care.  Neither of which we would want you to have to deal with.

Knowing the source will also help us indicate if our crew will be dealing with clean or contaminated water.  As I am sure you are aware, when dealing with contaminated water, there are extra precautions that must be taken for the safety of you, your family (including pets), as well as the safety of our crew responding to your emergency need.

Don't forget to look under your sinks!

11/5/2020 (Permalink)

Moldy sink Look under your sinks!

As we start coming into the cold rainy season here in Texas, moisture can start to build up in areas of your home that have water intrusion. Some examples of water intrusions are from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. If these issues do not get taken care of in a timely manner, they lead to mold growth.  While it is normal for a small amount of mold spores to be present in most environments, once it starts spreading and multiplying, it can become a health risk. The mold typically latches onto organic materials in your home such as wood, paper, drywall and insulation. If your home has excessive humidity, a strong musty odor, or visible mold, call SERVPRO! Our Franchise has trained professionals in mold remediation who can safely restore your home to preloss condition. 

Have Questions? Call Us Today!

Why SERVPRO

11/4/2020 (Permalink)

Company photo We are Here to Help!

Each morning at 8:00 am sharp, the entire staff of SERVPRO of Friendswood/Pearland begins with a meeting in our conference room.  We use this morning meeting to discuss the calls that have come in from the previous day and to assess what work is scheduled for the day ahead.  This daily meeting is just one example of the team approach SERVPRO takes in providing quality work to our customers.  

Offering full-service restoration, not provided by most smaller competition in the area, we are set apart.  When clients learn that SERVPRO can do all stages of the disaster recovery work, including reconstruction, they often feel relief at knowing that they will not have to deal with a multitude of people to get the job done.  

SERVPRO handles restoration work on both residential and commercial structures for damage from water, fire, smoke, sewage, and mold. Many of our jobs come from everyday mishaps such as leaky supply lines, busted pipes or backed-up toilets. We have staff members who deal directly with insurance claims submitted for damages and with an on-site showroom of flooring samples, tiles, cabinetry and more, we can take the stress out of getting a property back to preloss status. 

One service SERVPRO offers to businesses is the Emergency Ready Profile (ERP) mobile app. Business owners can schedule a free, no strings attached appointment with an account manager to assess their properties and identify where shutoffs are located and whom to call should disaster strike. Having an ERP can help give business owners peace of mind should they need to take days away from their property for vacations or other absences.

We're a business no one hopes to need, but our hope is that we can assist both homeowners and business owners to be prepared, and to know who to call in such an emergency. 

Mold During Quarantine

10/28/2020 (Permalink)

Moldy wall Give us a call about removing the mold in your space.

During quarantine, some property owners temporarily shut off their HVAC systems which created ideal conditions indoors for mold growth. If you think you've discovered mold in your property, give us a call about removing it.

If You See Signs of Mold,
Call Us Today –
Office (281) 412-6211
Kimberly Robb, Manager (281) 520-8197

Learn more about mold and what to do until help arrives by visiting Mold Damage Tips

Emergency Water Damage Tips

10/22/2020 (Permalink)

Dishwasher flooded Help is on the way!

Having any loss is devastating and responding when you’re in a state of panic is not always easy. When you have a water loss there are some steps you can take to prevent further and secondary damage. Here are some emergency water damage tips that the experts here at SERVPRO of Friendswood/Pearland have gathered that can help you take action immediately after a water loss while you wait for our emergency response team to arrive:

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines, or other colored items on wet carpeting.
  • Most importantly, call SERVPRO of Friendswood/Pearland at (281) 412-6211.

Storm Readiness

10/15/2020 (Permalink)

Power Outages Be Ready!

How do you prepare for a power outage?

Whether it’s stocking up on nonperishable supplies or formulating a plan of action with the rest of the family, there are numerous ways homeowners can ensure they’re ready. One of the steps you may not have considered, however, is to schedule an inspection with a local water and storm damage restoration company. If you’re curious to learn more about power outage preparedness and what you can do, talk with the experts at SERVPRO of Friendswood/Pearland. They specialize in storm damage restoration services and will be happy to supply the assistance you’re looking for.

Besides ensuring your home is structurally sound, the water damage restoration experts also recommend the following three tips for power outage preparedness:

  • Create an Emergency Kit: Always have an emergency kit on hand. This should include first aid supplies, light blankets, flashlights, water bottles, energy bars, and other nonperishable essentials to help you survive several hours without electricity.
  • Fill the Gas Tank: Don’t be left stranded with no transportation. Since gas pumps function on electricity, it’s a good idea to fill your vehicle’s tank at least half full, so you can get the entire family to a safe place if need be.
  • Purchase a Generator: If you have appliances or equipment that shouldn’t be without electricity for long periods, then you should consider purchasing a generator. It shouldn’t have to provide electricity for the entire house, but it should have enough power to sustain those few pieces of equipment.

Discover how you can be better prepared for the next power outage by contacting SERVPRO of Friendswood/Pearland. They are knowledgeable about storm damages! One of the knowledgeable staff members at SERVPRO of Friendswood/Pearland will be available to answer any questions you may have. Visit their website for additional information about their carpet cleaning and storm damage restoration services.

Commercial Cleaning Services

10/15/2020 (Permalink)

Warehouse Commercial Cleaning Services

SERVPRO of Friendswood/Pearland is known for fire damage repair and water damage restoration, but you don’t have to wait for disaster to strike to contact them. SERVPRO cleaning services and other commercial services erase the messes of everyday living to keep your office safe and clean.

Everyone in your office will breathe more easily after SERVPRO professionally cleans your carpets, upholstery, and air ducts. Dust and dirt collected in the air and fabrics in your office can aggravate allergies and trap odors. Regular commercial service cleanings extend the life of your carpets and your HVAC system, saving you money in the long term.

If you operate a business, you are responsible for the daily health and safety of your employees. That means providing a clean work environment. From regular maintenance like air duct and carpet cleaning to bigger issues like moisture problems, vandalism, or biohazard cleanup, SERVPRO of Friendswood/Pearland can help with the commercial services they offer. You can expect professional commercial service for your office building, hotel, restaurant, or virtually any other business, providing the best impression to your clients with minimal disruption to their service.

SERVPRO technicians aren’t just another cleaning crew. The staff adheres to Institute of Inspection Cleaning and Restoration Certification (IICRC) standards to ensure that you receive the most qualified commercial service possible. SERVPRO technician certifications include Applied Microbial Remediation Technician (AMRT) for mold and sewage remediation and SCI/SPI/SEN Carpet Inspector certification.

Don’t forget that while they are happy to help with regular commercial services, SERVPRO also offers 24-hour emergency service in the unfortunate event of fire, flood, storm damage, and most other types of emergency damage repair and restoration, including emergency fire damage repair and storm damage restoration. To learn more about how SERVPRO of Friendswood/Pearland can keep your home or business clean and safe, call them at (281) 412-6211, visit our website, or like us on Facebook!