Recent Why SERVPRO Posts

Why Do Home Fires Increase in the Winter?

12/8/2020 (Permalink)

Extinguisher If your home has been impacted by a fire, call us right away.

When the temperatures begin dropping, the likelihood of a house fire occurring begins to rise.

It is important to know the reasons why home fires increase in the winter as well as ways to prevent fires, both in the wintertime and year-round.

  • An Increase in Cooking
    Cooking—something most of us do every day—is consistently the top cause of home fires across the country, and this is not something that changes in the winter. In fact, it typically rises even more due to an increase in baking and general stove usage around the holidays.
  • The Risk of Heaters
    Heating-related issues are the second-highest cause of house fires, with space heaters being the most common culprit. These fires are typically from flammable objects being too close to the heating source or a space heater tipping over when it is not equipped with an automatic shutoff.
  • Candles and Decorations
    Anywhere there is an open flame there is an opportunity for a house fire to begin, which is why the use of decorative and religious candles can also lead to an uptick in house fires. Winter decorations can also be hazardous, with strings of lights and other electronics that are not frequently used being major culprits for fires.

Ways to Prevent Wintertime Fires

When it comes to house fires, practicing prevention is the best way to be prepared. Here are some general fire safety tips to remember year-round, but especially during the winter:

  • Check smoke alarms once every 30 days and replace every 10 years.
  • Always monitor open flames.
  • Select space heaters with automatic shut-offs in case they tip over.
  • Utilize a screen every time you use a fireplace.
  • Draft and practice an emergency escape plan with your household.

If your home has been impacted by a fire, call us right away. We are leaders in restoration and can help you recover quickly after a fire occurs.

Be Ready in 2021

12/1/2020 (Permalink)

ERP info and logo Be ready for 2021.

The new year signifies a fresh start. With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but now, you can prepare for it. The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens.”

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes your local SERVPRO® of Friendswood/Pearland Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a System more than 1,700 Franchises strong.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device making help just a few clicks away. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don’t wait until disaster strikes. Call your local Rep. Kimberly Robb at (281) 520-8197 to establish your Emergency READY Profile®, and be “Ready for whatever happens” in 2021.

Prepare for the Unexpected with our ERP!

11/11/2020 (Permalink)

Digital file SERVPRO's Emergency READY Profile Plan (ERP) App has been developed to help you be ready for whatever happens.

It is critical to remember that preparation is the best defense for your home or business against disastrous storm damages. While it is not always practical to foresee damages, having specific preparations in place, in case of an emergency, can significantly reduce the time it takes for remediation to occur. After all, "Knowing what to do and what to expect in advance is the key to timely mitigation."  

No matter if you're a homeowner or a business owner, "SERVPRO's Emergency READY Profile Plan (ERP) App has been developed to help you be ready for whatever happens." The ERP allows you to "create individual emergency ready profiles for each of your properties, saving you time when minutes count." This app can "help you minimize how water or fire damage affect your home or business."

When you download the ERP app, it is essential to enter detailed information about your properties before any damages occur to them. Doing this allows you to "minimize business interruption" because it provides an "immediate plan of action."

Using the SERVPRO ERP app during an emergency is a simple process. Merely tap on the type of damage you want to report, and a request for remediation is immediately sent to us as a result. Without having to worry about the hassle of knowing your address, email, phone number, or insurance adjuster, we can head straight to your property, to save you valuable minutes of time. 

To further the effectiveness of ERP, you can schedule an appointment with Kimberly Robb, our SMM sales and marketing Manager to fully log your property into our files. We can visit your home or business to create a blueprint of the physical building, making remediation much quicker. From there, we can assess your property for strengths and weaknesses, allowing our techs to immediately go where they need to if an emergency occurs.


Call Us Today - (281) 412-6211

Kimberly Robb, Manager - (281) 520-8197

Why SERVPRO

11/4/2020 (Permalink)

Company photo We are Here to Help!

Each morning at 8:00 am sharp, the entire staff of SERVPRO of Friendswood/Pearland begins with a meeting in our conference room.  We use this morning meeting to discuss the calls that have come in from the previous day and to assess what work is scheduled for the day ahead.  This daily meeting is just one example of the team approach SERVPRO takes in providing quality work to our customers.  

Offering full-service restoration, not provided by most smaller competition in the area, we are set apart.  When clients learn that SERVPRO can do all stages of the disaster recovery work, including reconstruction, they often feel relief at knowing that they will not have to deal with a multitude of people to get the job done.  

SERVPRO handles restoration work on both residential and commercial structures for damage from water, fire, smoke, sewage, and mold. Many of our jobs come from everyday mishaps such as leaky supply lines, busted pipes or backed-up toilets. We have staff members who deal directly with insurance claims submitted for damages and with an on-site showroom of flooring samples, tiles, cabinetry and more, we can take the stress out of getting a property back to preloss status. 

One service SERVPRO offers to businesses is the Emergency Ready Profile (ERP) mobile app. Business owners can schedule a free, no strings attached appointment with an account manager to assess their properties and identify where shutoffs are located and whom to call should disaster strike. Having an ERP can help give business owners peace of mind should they need to take days away from their property for vacations or other absences.

We're a business no one hopes to need, but our hope is that we can assist both homeowners and business owners to be prepared, and to know who to call in such an emergency. 

Were Your Contents Damaged During Water Damage?

9/11/2020 (Permalink)

Flooded room Water damage accumulates quickly and can be detrimental. Contact SERVPRO today for remediation assistance.

Save Your Data From Water Damage With The Assistance of SERVPRO!

In the digital age, your personal data is more important than ever, however, it is also extremely fragile. Water damage can corrupt the data stored on your precious electronics and electronic media. Your paper files, too, are at risk of being completely destroyed by water. Books and documents can be rendered unreadable if left in water for too long. If you have electronics and documents at risk of being lost, then call the professionals at SERVPRO to get on the path to data preservation.

Whether it is paper, electronics, or electronic media, we are experienced in a variety of techniques for saving your property. However, not all types of media were created equal, and some are more difficult than others to save. Paper documents and books are often the most difficult type of media to preserve in the case of water damage. They must be completely frozen and dried through sublimation, where the water affecting the paper is turned from ice into gas.

It should be noted that non-SERVPRO specialty electronics cleaning/repairs services will likely be needed in addition to the services SERVPRO can provide.

We know that your data is important. If your personal data is at risk of being ruined by water damage, then call SERVPRO of Friendswood/Pearland at (281) 412-6211 or contact Kimberly Robb for immediate service, (281) 520-8197.

Tips to Help Students be Safe

8/3/2020 (Permalink)

Tips to help students Tips for going back to school this year.

We know that going back to school this year will look different and vary widely. Here are a few tips to help students be safe, if required to attend class in-person.

Are you interested in a free quote for our Commercial Services, or are you a Consumer who wants to learn more about the program? Call Kimberly today at 281-520-8197 or email at Kimberly@SERVPROpearland.com

https://bit.ly/2YYIL6H

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Friendswood / Pearland Professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.

  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Let Us Help You Get Back to Business

8/3/2020 (Permalink)

Certified: SERVPRO Cleaned – a defensive cleaning program Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing peace of mind & safety.

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Businesses in Houston are turning to SERVPRO of Friendswood/Pearland to clean their facilities.  Our technicians are fully trained, certified, and insured to handle any disaster including pandemic disinfecting.

Call Kimberly today for a Certified: SERVPRO Cleaned consultation, 281-520-8197

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

REOPENING YOUR BUSINESS

8/3/2020 (Permalink)

SERVPRO disinfecting a facility Here to Help Disinfect

As businesses are preparing to reopen, it is important to correctly clean and disinfect.  The type of needed disinfecting is a higher level than your day to day cleaning.  Disinfecting is vital to protect your employees and clients.  Though businesses are reopening, the threat of COVID-19 is still present and in order to reduce the risk of further spread is to take steps to disinfect your buildings.  No building is too small or too large for these services.  The experts at SERVPRO of Friendswood/Pearland are trained to handle disasters.  Our Large Loss team specializes in disasters such as the Coronavirus Pandemic.   Our technicians are trained in Biohazard cleanup, Blood-born pathogen and virus trained, and IICRC certified.  Additionally, our technicians are fully trained in proper use of personal protective equipment (PPE).

What our reopening cleaning includes

SERVPRO reopening cleaning and disinfecting includes a wide range of services dependent on your business needs.  These services all include the use of EPA registered, Hospital Grade disinfectants approved for use in COVID-19 in both electrostatic fogging and spray and wiping.  Carpet cleaning, and floor cleaning may be required or suggested as well, depending on the facility.  Disinfecting of all touchable areas in your building will include but not be limited to: walls, doors, door handles, light switches, windows, tables, table tops, chairs, sinks, cabinets, filing cabinets, computer keyboards and mouse, phones, printers, lunch rooms, bathroom stalls and machinery.  Our technicians follow all OSHA regulations, as well as guidance from the CDC.

What businesses we can help

SERVPRO technicians are capable of helping many different types of businesses with our services.  We can effectively disinfect offices, salons, and small stores as well as large manufacturing facilities, warehouses, restaurants, and schools.  All businesses in the state of Texas have at least these things in common:  employees and being affected by COVID-19.

Preventative Vs. Reactive

Preventative disinfecting is a service made for businesses that have not experienced a positive or suspected COVID-19.  Preventive cleaning still disinfects all touchable surfaces to treat any possible viruses that may be in your facility.  Reactive cleaning on the other handle is just that, a disinfectant service after a suspected or confirmed case of COVID-19.  This disinfecting is a higher level of disinfecting, requiring the use of several types of services.  It is vital that if your business needs a reactive disinfectant cleaning to call us as soon as possible in order to correctly create a plan to reduce further contamination as well as spread of the virus.

Have Questions? Call Kimberly Today – (281) 520-8197.

https://www.SERVPROfriendswoodpearland.com/

Do You Have a Multi-Story Building?

6/12/2020 (Permalink)

Skyline of Houston We service high rises in Downtown Houston and the Galleria area.

Here at SERVPRO of Friendswood/Pearland, we are no stranger to working amongst the clouds. In fact, we have serviced many of the high rises in Downtown Houston and the Galleria area. What a lot of people do not know is that when there is water damage on a higher floor that water will continue to travel down the longer it sits. It does not stop just because it hits a wall. The damage will continue to follow gravity even as it is being cleaned, so it must be repaired from top to bottom not bottom to top.

For a skyscraper with a busted pipe on the highest floor, that could be as many as 40 or more floors to clean and repair! Our most recent high rise was a 22-story building that became saturated from a busted pipe near the roof. Luckily for them, SERVPRO of Friendswood/Pearland was there and knew exactly how to handle this situation. After 2 days of cleaning and 3 days of drying, a total of 5 days the job, it was completed and life returned to normal.

Do you have a multi-story building such as an apartment or business office you would like the professionals to handle?

SERVPRO of Friendswood/Pearland  Give us a Call: 281-412-6211

We are Cleaning Experts

4/13/2020 (Permalink)

Call Today for a Proactive Cleaning Here To Help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the Kimberly Robb today – SERVPRO of Friendswood/Pearland, 281-520-8197.

Training Processes

2/21/2020 (Permalink)

Logo of IICRC organization The Institute of Inspection Cleaning and Restoration Certification sets standards and certification for inspection,cleaning, and restoration

SERVPRO Industries, Inc., has been established since 1967 and has redefined the mitigation and restoration industry. 

All SERVPRO employees go through several different training processes in the following:

•Crew Training

•Fire Restoration

•Water Restoration

•Carpet and Upholstery Cleaning

Certification is awarded after successful completion of course materials and an examination. 

At SERVPRO we also train our technicians to be IICRC certified through the IICRC Training Program. IICRC stands for The Institute of Inspection Cleaning and Restoration Certification which sets standards and certification for the inspection,cleaning, and restoration industries. An IICRC certification helps to identify the most skilled, highly trained and dedicated technicians and businesses in the field. IICRC trained professionals are able to set themselves apart from others in the industry. Due to training, experience, and comprehensive examinations that set the highest standards in:

•Fire Restoration

•Water Restoration

•Carpet Cleaning

•Upholstery Cleaning 

•Applied Structural Drying 

SERVPRO is an approved IICRC Training School that offers year-around classes in each of those categories. SERVPRO even has its own Applied Structural Drying Training Facility. 

When you choose SERVPRO for your Water Damage, Fire Damage, Mold Remediation, Storm Damage or Cleaning we will make it Like It Never Happened. We can be reached 24/7 in order to assist you. Just give us, SERVPRO of Friendswood/Pearland, a call at (281) 412-6211 

SERVPRO Facts

2/7/2020 (Permalink)

  1. When your in an unexpected emergency situation and having to look for companies who can assist you with water mitigation, mold remediation and fire restoration services then SERVPRO should be who you consider most. Don’t just take our word for it. Some facts to consider are as follows:
  1. SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company which started as a painting business. Today, more than 1,700 SERVPRO franchises exist nationwide. One of the top 10 franchises, SERVPRO has proved to be an outstanding company.
  2. At SERVPRO of Friendswood/Pearland, our owner started our SERVPRO franchise over 20 years ago. We have the experience to go along with our state of the art equipment and highly trained technicians.
  3. All of our technicians are trained and specialists in the work that they do. Training is constantly updated for them when there’s any new way in the industry to best assist our customers.
  4. We help you work with your insurance company to make sure you are covered for the work that we complete. If your insurance company does not cover a service we recommend, we will let you know the price before the work is done.
  5. We work quickly yet thoroughly to ensure that your home is restored, making it “Like it never happened”.
  6. At SERVPRO of Friendswood/Pearland we are here for you in case of fire damage, water damage, mold, storm damage and biohazard cleanup. Not only are we here for you but we are available 24/7 and 365.

If you experience fire damage, water damage, mold, storm damage or need a biohazard cleanup then call us, SERVPRO of Friendswood/Pearland at (281) 412-6211

Why SERVPRO for your Commercial Properties?

12/2/2019 (Permalink)

Restoration crew Why SERVPRO

Whether you serve customers on a daily basis or work from a private office, protecting your facility from water damage is essential for smooth daily operations. The following preventative measures can prepare your building for spring showers to come. Here is what you should know about preventing flooding at your facility.

3 Ways to Avoid Water Damage in Commercial Properties 

1. Schedule Basement Repairs

If your facility has a basement, don’t forget to periodically inspect it for foundation cracks or other issues. Make sure to have any cracks patched and caulked so the room isn’t flooded after the next heavy rainstorm. You can also install a sump pump to remove excess water as well. 

2. Improve Landscaping

Property elevation plays a big role in your risk for water damage. You can avoid potential flooding by altering your landscaping to ensure that water flows downhill and away from the building’s foundation. Use downspouts to direct water away from the building as well. You should also schedule a property assessment to identify flood-prone areas and then work with a landscaper to fix these issues.

3. Clear Drains & Gutters

It never hurts to look at the weather forecast. When you know rain is on the way, double-check that all gutters, drains, and downspouts are clear of leaves and other debris. This way, you won’t have to worry about clogs causing water to back up and leak into the building.

If your facility has been affected by water damage, contact SERVPRO of Friendswood/Pearland in Pearland, TX. Serving Brazoria, Harris, and the surrounding areas, they provide a variety of cleanup and restoration services, including for damage from fire, water, and mold. Locally owned and operated, their IICRC certified team seeks to treat each customer as a friend of the family to give you the best quality service. To learn more about how they can help your property, visit them online or call (281) 412-6211.

Call the Houston Cleanup Team That's Faster To Any Size Disaster

12/2/2019 (Permalink)

Fleet of green Servpro branded vehicles Houston's Cleanup Team

There’s no such thing as a small disaster—especially when the water you don’t see contains bacteria or can cause mold, rot and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO® of Friendswood/Pearland Franchise Professionals know how disruptive water damage can be for your business. We are trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages.  With rapid response time and a full line of water cleanup and restoration services, SERVPRO® of Friendswood/Pearland Franchise Professionals can help you regain control quickly, ensuring your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call your local Houston water damage cleanup and restoration professionals.

SERVPRO is the Right Choice

12/2/2019 (Permalink)

Line up green Servpro branded dehumidifiers in the parking lot. The Right Choice

All of our employees that enter your home are trained to safely clean and restore your home or business after it's faced a loss. Read our testimonials.

Below are the steps that we take for Cleaning and Restoring Your Home or Business in regards to a water loss:

- Identify the Source/ Type of Water

- Measure Temperature and Humidity for Drying Analysis

- Survey the Extent of Damage and Inspect the Premises for Hidden Moisture

- Perform Emergency Water Extraction

- Move and Block furniture and Contents

- Inspect Carpet Pad/Carpet and Provide Service

- Apply Necessary Treatments (Disinfectants/Deodorization)

- Utilize Advanced Drying and Monitoring Equipment

- Dispose of unsalvageable items

All of our technicians are IICRC certified and have extensive knowledge about our services and equipment. Call SERVPRO of Friendswood/Pearland today!  281-412-6211

HVAC AND AIR DUCT CLEANING

12/2/2019 (Permalink)

HVAC AND AIR DUCT CLEANING HVAC AND AIR DUCT CLEANING

Your HVAC and Air Duct System will start to slowly collect dirt and debris, the cumulative effect of this over time can lead to considerable energy loss.

Health and energy efficiency is a major concern for many Houston property owners and managers. It is becoming increasingly important to clean and maintain your HVAC and Air Duct systems to avoid any negative impact it could have on the health and efficiency of your local Houston occupants.
 
As much as half of the energy used in your home or business goes to heating and cooling. Making smart decisions about your heating, ventilating, and air conditioning (HVAC) system can have a big effect on your utility bills — and your comfort.
 
Give SERVPRO of Friendswood/Pearland a call for a Free Assessment, we are Always Here to Help!  (281) 412-6211.

SERVPRO Will Be There In Your Time Of Need

11/15/2019 (Permalink)

SERVPRO Loves our customers SERVPRO values our customers.

SERVPRO of Friendswood/Pearland takes pride in being in business for over 20 years. Our crew and staff have received intense training to take care of your water mitigation needs. Each member of our crew has been IICRC trained and certified. They know what it takes to do a job right with exceptional customer service. From the moment you pick up the phone to call us, you will be guided through each step we take and will be here to answer any questions you may have along the way. We strive to make the process as stress-free as possible. From crystal clear communication with your adjuster to complete transparency with our customers. We love being a part of our community to help when disaster strikes.

The Most Important Call

2/28/2019 (Permalink)

Call SERVPRO of Friendswood/Pearland

Dealing with Insurance companies can be scary. These are people who do nothing but take your money after all. It is okay. During an emergency, this is what they are here for. This is why you have been paying them for years. They are here to help you in your time of need. Calling them after an emergency is a must. Waiting or worse not calling at all is something you can't afford to do. Before an emergency happens, it is a good idea to have all the information in a place that’s readily available.

Things you need to know:

  • Who is your Insurance Agent?
  • What company do they work for?
  • Keep a record of your claim number if you put in a claim
  • Know your adjuster; you may even want to keep his phone number
  • What is your deductible?

Reminder: It is your job to mitigate the damage. Meaning you must try and prevent further loss. For example, if you have water spraying from a pipe turn off the water and the electricity to affected rooms.

SERVPRO of Friendswood/Pearland will come out and inform you if putting in a claim is beneficial to your case. For a free estimate call us at 281-412-6211

Let SERVPRO of Friendswood/Pearland Clean and Disinfect your School of Viruses

2/13/2019 (Permalink)

Please call our office at (281)412-6211 to schedule an assessment of your situation.

The CDC has posted the information on the attached link regarding the seasonal influenza occurring at our schools recently. SERVPRO of Friendswood/Pearland can address this issue, as well as others, with the cleaning products we use. Our disinfectants are EPA, FDA and OSHA compliant, have a very low toxicity rating, and are effective against the most common disease and odor-causing organisms, including MRSA, HIV-1 (AIDS virus), Influenza A2, Avian Flu, VRE, TB, Herpes, and many others.

Differences between cleaning, disinfecting, and sanitizing

  1. Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
  2. Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.
  3. Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

SERVPRO of Friendswood/Pearland can address these issues in an educational environment, business environment, or any other setting where many are working in close contact with others.  SERVPRO can clean and disinfect the surroundings to prevent the spread of these viruses.

Please call our office at (281)412-6211 to schedule an assessment of your situation.

Why SERVPRO?

11/7/2018 (Permalink)

SERVPRO professionals are uniquely qualified to help.

SERVPRO of Friendswood/Pearland understands your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO Franchise Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO Franchise Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • Online Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Effective Training Ensures Better Service

11/7/2018 (Permalink)

We are trained to IICRC standards in Fire and Water Cleanup and Restoration.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. We are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files while having complete control of every loss you are assigned. The 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO Professionals’ documented, measured performance increases value to you and your shareholders, managers, and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Why SERVPRO is the Right Choice to Make

11/7/2018 (Permalink)

Call SERVPRO of Friendswood/Pearland today! 281-412-6211

All of our employees that enter your home are trained to safely clean and restore your home or business after it's faced a loss.

Below are the steps that we take for Cleaning and Restoring Your Home or Business in regards to a water loss:

- Identify the Source/ Type of Water

- Measure Temperature and Humidity for Drying Analysis

- Survey the Extent of Damage and Inspect the Premises for Hidden Moisture

- Perform Emergency Water Extraction

- Move and Block furniture and Contents

- Inspect Carpet Pad/Carpet and Provide Service

- Apply Necessary Treatments (Disinfectants/Deodorization)

- Utilize Advanced Drying and Monitoring Equipment

- Dispose of unsalvageable items

All of our technicians are IICRC certified and have extensive knowledge about our services and equipment. Call SERVPRO of Friendswood/Pearland today!  281-412-6211

Have our SERVPRO of Friendswood/Pearland professionals perform HEALTH AND ENERGY EFFICIENCY Services with our HVAC & AIR DUCT CLEANING Team.

10/31/2018 (Permalink)

HVAC and Air Duct System will start to slowly collect dirt and debris, the cumulative effect of this over time can lead to considerable energy loss.

Your HVAC and Air Duct System will start to slowly collect dirt and debris, the cumulative effect of this over time can lead to considerable energy loss.

Health and energy efficiency is a major concern for many Houston property owners and managers. It is becoming increasingly important to clean and maintain your HVAC and Air Duct systems to avoid any negative impact it could have on the health and efficiency of your local Houston occupants.
 
As much as half of the energy used in your home or business goes to heating and cooling. Making smart decisions about your heating, ventilating, and air conditioning (HVAC) system can have a big effect on your utility bills — and your comfort.

BENEFITS OF OUR HEALTH & ENERGY EFFICIENCY SERVICES

  • Restore peak energy efficiency & lower energy costs
  • Eliminate allergens and odors
  • Reduce the potential for mold growth


Through normal HVAC use dirt and debris will start to slowly collect on the surfaces of your HVAC components, these contaminants if not properly maintained can cause a degradation of the efficiency of the entire system. The cumulative effect of this over time can lead to considerable energy loss and can be a contributor to higher energy bills for your Houston home or business. In addition, allergy and asthma sufferers, young children, and other occupants with breathing difficulties are more susceptible to poor indoor air quality. We have been cleaning and servicing local Houston HVAC and Air Ducts for years keeping homes and business's air quality comfortable and efficient.

COMMON PROBLEM AREAS

These are common problem areas that contribute to restricted airflow, increased energy consumption, and reduced equipment longevity:

  • Duct and System Leakage
  • Closed, Clogged or Stuck Dampers
  • Filtration Issues
  • Excess or Damaged Ductwork
  • Failed Duct Liner
  • Clogged/Nonfunctioning Exhaust Systems


SERVPRO of Friendswood/Pearland professionals can perform an inspection to access your system and determine the depth of your problem and if your system could benefit from our cleaning and maintenance services. If moisture is present, the potential for mold growth is increased, sending spores into your working or living spaces, creating a much larger problem. 
 

HVAC AND AIR DUCT CLEANING

Generally, refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers, heating and cooling coils, condensate drain pans, fan motor and fan housing, and the air handling unit housing.
 
PARTS OF AN HVAC UNIT THAT CAN BENEFIT FROM ROUTINE MAINTENANCE:

  • EVAPORATOR COIL: particle buildup can have an insulating effect on the surface of the coil, leading to longer cooling times and greater energy consumption.
  • HEATING COIL: dust and dirt will accumulate and clog air passages this restricts air flow and the furnace must run longer to reach desired temperatures. If a coil is severely impacted by debris, it can cause the unit to malfunction.
  • DAMPERS AND TURNING VANES: these elements ensure proper airflow throughout your system, particles or larger debris like insulation can obstruct or diminish airflow, leading to an overall degradation of the entire system.
  • AIR REGISTERS: dust and debris can accumulate on the blades and seriously reduce air flow, negatively impacting overall energy performance and comfort levels in the space.
  • FRESH AIR INTAKE SCREEN: these openings are integral to the quality of air inside your building, they quickly become clogged from environmental debris and buildup inhibits proper fresh air from entering the system.
  • FAN AND BLOWERS: particle buildup can reduce the capacity of the blades to move adequate air causing the blower motor to run longer while pushing less air per rotation. 

When HVAC systems are cleaned of dirt and debris, it doesn’t have to work as hard to maintain the desired temperatures, air can flow more freely. As a result, less energy is used, leading to improved cost-effectiveness, longer operating life, as well as health benefits and energy savings.

Our team of professionals can inspect your HVAC or air duct system and access your specific situation and work with you to provide a solution to keep your business air quality healthy and energy efficient. The exact solution for your property will depend on a few factors, including the size of your overall duct and vent system, how accessible your HVAC system is to our technicians, and the level of maintenance required.

Give SERVPRO of Friendswood/Pearland a call for a Free Assessment, we are Always Here to Help!  (281) 412-6211.