What our Customers say...
Water Damage Testimonials
Congratulations and Uber-Appreciation to the SERVPRO Team that helped me. I cannot say enough about the excellent service, professionalism and courtesy we received from the Team that helped us through a broken pipe in our attic that flooded the room below. Ceiling, carpets, wallboard and furniture were damaged or destroyed. The SERVPRO team all reacted swiftly - from my first call to job completion - and were very thorough in explaining what they were doing at each phase of the project. They were very patient with my questions and considerate of our time and privacy. Each person would announce their ETA and gave us a complete summary of what they did during that visit, when they would return and who would be involved in the next steps. They exceed our expectations in informing us of what to expect of the equipment they placed including giving recommendations for preparing our pets for noise, etc. Clean-up was thorough. I did not get the names of everyone that supported us, but the excellent professionalism of Richard Bodya and Jose Hernandez are representative of everyone from the receptionist to the dispatcher, et. al. Thank you! Mike Mantell League City, TX
They were very professional, took the time and care to help move all my belongings. They fully explained the whole process and clean up involved with the water damage in my home. They explained the before the during the after they followed up several times you couldn’t get a better company to come out and handle your repairs. Having half your house flood when pipes break is already devastating enough and then to have all the damage in your house and stuck trying to make sense of the disaster is not fun either. So they were just really helpful and putting our house back together and salvaging what they could
SERVPRO was one of the companies recommended to me by my insurance company after having a pipe burst in my guest bathroom in February! I have to say a BIG MAHALO (Thank You) to Sonia and her team! SERVPRO you have taken good care of my Hale (House) and my Ohana (Family) you all did an amazing job!! Mahalo (Thank You) for everything! Aloha from Tomball Texas!
These guys did a fantastic job. The pipes in my ceiling burst. Water everywhere, SERVPRO came in explained everything they would be doing. They were GREAT!!
SERVPRO of Friendswood/Pearland is a long time veteran in the disaster recovery industry. Their team provides quality service and a fair price. Regardless of size or location, they are ready for whatever, whenever, and wherever it happens! You will be well served when you call on SERVPRO of Friendswood/Pearland when you need help fast. They are standing by and always here to help!
I had water come into my home due to heavy rainfall. I love the fact that SERVPRO was really fast getting to my home. Very friendly staff.
When I had a water pipe burst in my house, I had no idea what to do. I contacted SERVPRO and I couldn't be happier with my experience. The crew that came to my house was very professional and knowledgeable. I will forever be thankful for them being there in my time of need.
- Please describe why you chose us. Response: After our water damage, my homeowner's policy recommended SERVPRO as one of it's preferred providers.
- Please rate the overall quality and value of your finished project. Response: 4.5 Comments: I could not be happier. The work was seamless.
- What did you enjoy the most about working with us on the project? Response: Communication, communication, communication
- How would you describe your overall experience working with us? Response: Fabulous. SERVPRO brought closure to our water entry nightmare
- Please rate how likely you are to recommend us to your friends and family. Response: 5.0 Comments: I already have sung praises to others.
The on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job. They did a great job!
I would recommend SERVPRO of Friendswood/Pearland to my friends, family and colleagues. I was very impressed with their service.
I got home from vacation to a flooded house and called SERVPRO of Friendswood/Pearland. From the initial point of contact, their team was on it! They not only isolated the core issue, but did a thorough job of inspecting other areas of the home that might be damaged. I truly felt as though they were working for me and were there to get me through this bad situation with as little pain as possible.
Should we ever need restoration services [again]. SERVPRO of Friendswood/Pearland will be our #1 choice because of the kindness of your staff, as well as the quality of work that you do.
You and your company have lived up to your company slogan: "Like it never even happened." Our Condo is back to its beautiful state and it was all done under challenging circumstances. We know it was not easy for all of you and therefore, we appreciate your accomplishments all the more.
The office staff was courteous, polite and helpful from start to finish.
Everyone was professional and very friendly. They were very careful and concerned not to damage anything- which was very important to us.
The on-site personnel were prompt, courteous and attentive to my concerns.
I would recommend this company to my friends, family and colleagues.
Last night I came home and a waterline had come loose under the sink in the front bathroom and it flooded about 80% of our home! My husband was working but he got someone to relieve him & he came home to help! We sucked up water for hours! Then this morning, Missy called the crew at SERVPRO of Friendswood/Pearland and they came out and worked for hours tearing out the carpet and flooring and put in fans to dry things out! They have been great to us and for us all afternoon.
You know, sometimes you just can’t wait for a project to get over and workers out of your house. While we did want things back in order, that is not the way we felt about the crew working in our house. They were enjoyable to talk with, laugh with and to see the work they performed was incredible.
Your attention to detail as well as the ability to answer our basic questions and provide us with options to go forward helped us immensely to understand our situation now and in the near future. In this day and age where a lot of service companies can be found lacking or subpar, you stand head and shoulders in the professional manner in which your visit was conducted.
The expert team working to fix the problem was both so kind and very respectful. They were very hard workers and meticulous. I thought they never got tired they worked so hard and long hours. They did such a great job, we decided to add carpeting throughout our house.