What our Customers say...

Water Damage Testimonials

  1. Please describe why you chose us.  Response:   After our water damage, my homeowner's policy recommended SERVPRO as one of it's preferred providers.
  2. Please rate the overall quality and value of your finished project. Response:   4.5  Comments: I could not be happier. The work was seamless.
  3. What did you enjoy the most about working with us on the project?  Response:   Communication, communication, communication
  4. How would you describe your overall experience working with us?  Response:   Fabulous. SERVPRO brought closure to our water entry nightmare
  5. Please rate how likely you are to recommend us to your friends and family.  Response:   5.0  Comments: I already have sung praises to others.

The on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job.  They did a great job!

I would recommend SERVPRO of Friendswood/Pearland to my friends, family and colleagues.  I was very impressed with their service.

I got home from vacation to a flooded house and called SERVPRO of Friendswood/Pearland. From the initial point of contact, their team was on it! They not only isolated the core issue, but did a thorough job of inspecting other areas of the home that might be damaged. I truly felt as though they were working for me and were there to get me through this bad situation with as little pain as possible.

Should we ever need restoration services [again]. SERVPRO of Friendswood/Pearland will be our #1 choice because of the kindness of your staff, as well as the quality of work that you do.

You and your company have lived up to your company slogan: "Like it never even happened." Our Condo is back to its beautiful state and it was all done under challenging circumstances. We know it was not easy for all of you and therefore, we appreciate your accomplishments all the more.

The office staff was courteous, polite and helpful from start to finish.

Everyone was professional and very friendly. They were very careful and concerned not to damage anything- which was very important to us. 

The on-site personnel were prompt, courteous and attentive to my concerns.

I would recommend this company to my friends, family and colleagues.

Last night I came home and a waterline had come loose under the sink in the front bathroom and it flooded about 80% of our home! My husband was working but he got someone to relieve him & he came home to help! We sucked up water for hours! Then this morning, Missy called the crew at SERVPRO of Friendswood/Pearland and they came out and worked for hours tearing out the carpet and flooring and put in fans to dry things out! They have been great to us and for us all afternoon.

You know, sometimes you just can’t wait for a project to get over and workers out of your house. While we did want things back in order, that is not the way we felt about the crew working in our house. They were enjoyable to talk with, laugh with and to see the work they performed was incredible.

Your attention to detail as well as the ability to answer our basic questions and provide us with options to go forward helped us immensely to understand our situation now and in the near future.   In this day and age where a lot of service companies can be found lacking or subpar, you stand head and shoulders in the professional manner in which your visit was conducted.

The expert team working to fix the problem was both so kind and very respectful. They were very hard workers and meticulous. I thought they never got tired they worked so hard and long hours. They did such a great job, we decided to add carpeting throughout our house.